Customer Services

Shipping costs for Accessory Items

Luggage

Luggage items are currently treated as one pair of shoes when calculating shipping

Small Leather Goods

Wallets and other small leather goods are charged as for slippers.

Hats

Tilley Hats are charged at the same rate as shoe trees.

Shipping for Luggage, Wallets and Hats is free in the UK. See EU and World Wide shipping information for further details

Shoe Care Items, Ties, Cufflinks and Socks

You may order upto 6 shoe cleaning items, ties, cufflinks or socks per pair of shoes in your shopping basket without incurring shipping charges.

However, these items will incur shipping charges if ordered without a pair of shoes according to the table below.

Shoe Care Items
 Region  Price per Item
UK £ 2.00
EU £ 4.95
World Wide £ 6.95
Europe (Non EU) £ 4.95
Ties and Cuff Links
 Region  Price per Item
UK £ 1.00
EU £ 2.49
World Wide £ 3.49
Europe (Non EU) £ 2.49

Orders for 7 or more shoe cleaning items or ties per pair of shoes will also incur the same charges per shoe cleaning item in excess of the first 6.