Fine Footwear, Accessories and Luggage

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  • Shoe Size and Fitting Guide
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EU Orders

Experienced staff are available to answer enquiries or take your order 0930-1700 GMT Monday to Saturday +44 (0)1422 367609

Shoes are dispatched on receipt of your kind order (if in stock), otherwise within 3 to 5 days. On rare occasions, if both the manufacturers and ourselves are out of stock, we will advise you accordingly of the expected date.

Recorded delivery is used for all orders.

All items are now placed in one of 5 shipping categories - see the product pages to determine which category a product is in.

Small Items (Shipping Categories Di and Dii)

Please note that polish, ties, socks, wallets etc usually incur no shipping charge when ordered along side your shoes. If you wish to order multiple polish or ties some charges may apply. Please click here for details.

Shipping Notes

We expect your shoes to arrive in 3 to 5 working days of being dispatched. Multiple orders may qualify for shipping discount - please enquire for details.

Order Tracking

Order tracking information is provided for all orders at the time of despatch.

Not Collected / Not Signed For Deliveries

Please note that if deliveries are returned to us because our shipping agents were unable to deliver them we will investigate the matter and endeavour to contact you to discuss your wishes. If it transpires that we have addressed the order correctly and it was a failure on the customers part to make delivery possible or collect the item within a reasonable period, a shipping fee might be incurred. We will investigate each incident on a case by case basis.

We can offer the following options:

• We can return the order to the same or an alternative address with an additional (at cost) shipping charge (this applies to all orders including the UK and other which might have been subject to a free shipping promotion).
• We can refund you for your order, minus the shipping costs incurred by us in sending the order.

Our Error

In the event that non delivery resulted from an error made by Pediwear, we will of course either return the item or give a full refund depending on your preference. No additional shipping charge will be made.