World Wide Orders
Experienced staff are available to answer enquiries or take your order 0930-1700 GMT Monday to Saturday +44 (0)1422 367609
Shoes are dispatched on receipt of your kind order (if in stock),
otherwise within 3 to 5 days. On rare occasions, if both the
manufacturers and ourselves are out of stock, we will advise you
accordingly of the expected date.
Recorded delivery is used for all orders.
|Shoes and Luggage (A)||Shoe Trees (B)||Slippers and Hats (C)|
All items are now placed in one of 5 shipping categories - see the product pages to determine which category a product is in.
Small Items (Shipping Categories Di and Dii)
Please note that polish, ties, socks, wallets etc usually incur no shipping charge when ordered
along side your shoes. If you wish to order multiple polish or ties some charges
may apply. Please click
here for details.
We expect your shoes to arrive in 8 to 10 working days of being dispatched. Multiple orders may qualify for shipping discount - please enquire for details.
You can now order by Shopping Basket, Secure Order Form, Telephone or Fax Please select from the menu on the left of this page.
Order tracking information is provided for all orders at the time of despatch.
Not Collected / Not Signed For Deliveries
Please note that if deliveries are returned to us because our shipping agents were unable to deliver them we will investigate the matter and endeavour to contact you to discuss your wishes. If it transpires that we have addressed the order correctly and it was a failure on the customers part to make delivery possible or collect the item within a reasonable period, a shipping fee might be incurred. We will investigate each incident on a case by case basis.
We can offer the following options:
- We can return the order to the same or an alternative address with an additional (at cost) shipping charge (this applies to all orders including the UK and other which might have been subject to a free shipping promotion).
- We can refund you for your order, minus the shipping costs incurred by us in sending the order.
In the event that non delivery resulted from an error made by Pediwear, we will of course either return the item or give a full refund depending on your preference. No additional shipping charge will be made.