Order Status Information
Please use the table below to help interpret the messages associated with your orders.
Please see Order Tracking for information on how to track your delivery
|awaiting processing||Order placed by customer, awaiting processing at Pediwear|
|processing||Your order is being processed at Pediwear|
|delay - awaiting manufacturer||We are awaiting information or a delivery from the manufacturer regarding this item|
|awaiting customer response||We have attempted to contact you and are awaiting your response|
|awaiting other item||This item is in stock and ready for despatch but we are awaiting arrival of another item in your order|
|manufacturer sending to pediwear||This item is being sent to us from the manufacturer|
|awaiting despatch||Your item will be despatched imminently|
|despatched||Item has been despatched to your delivery address|
|payment problem||We have had problems processing your payment for this item|
|card resubmitted||We have received your card details and will be processing your order promptly|
|cancelled||This item or order has been cancelled|
|returned||We have received your returned item|
|returned - due refund||We have received your returned item and owe you a refund|
|returned - sent to manufacturer||You have returned your products to us, and we have sent them to the manufacturer|
|returned - undeliverable||Your order has been returned to us following failed attempt(s) to deliver by our courier|
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